Class Registration FAQ's

How do I register?

You will access the schedule on our fitness classes web page, select the class you want to take, click register, and use your university credentials to sign-in and secure your spot in the class. Registration will open for each class 3 days prior to the start of the class.

How do I check in when I get to class?

When you get to class the instructor will simply ask for your name and check you in. You no longer need to bring you ISU card to the fitness class but will still need it to check into the building.

Do I have to register for every class I attend?

Yes – you will need to reserve your spot each time you plan to attend a class. Reservations can be made 3 days in advance of each class.

What is the process if I do drop in without registering?

If you drop in without registering you will need to register when you get to the class. The instructor will help you do this. If the class is full, you will be in a waiting line. Everyone that has registered will be let in first and then any remaining spaces in the class will be filled with those in the waiting line.

When is registration open for each class?

Registration will open 3 days prior to the start of the class. Registering prior to the class ensures you will have a spot in the class as long as you arrive at least 3 minutes before the start time.

If the class is full am I able to be on a waiting list?

If a class is full you can still show up at the door to jump on the standby list. If someone that registered does not show up, there is a possibility you may be able to get into the class.

When do I need to arrive at class to claim my spot?

If you have registered you need to arrive between 10 minutes to 3 minutes before the class begins. At 3 minutes until class begins anyone in the waiting line will be able to claim open spots.

What if I have registered but arrive later than 3 minutes before class begins?

If you are registered and come to class after 3 minutes before class starts, then someone in the waiting line may have taken your spot.

What is the penalty if I reserve a spot in class and do not show up?

You will get two warnings and on the third offense you will be blocked from registration for five days. During this time you are able to show up to the door and attend if the class is not full, but will not be able to reserve a spot ahead of time.

How do I cancel my reservation?

Access the schedule on our fitness classes webpage and select the class for which you are registered. Click log in and sign-in with your credentials. Click on your username and then profile. Select programs and you will see a list of the classes for which you are registered. Click the cancel button for the class registration you would like to cancel. You must cancel at least 30 minutes prior to the start of the class for it to not be counted as a no show.

You can cancel your class registration up to 30 minutes prior to the start of class with no penalty.

Why this switch to online registration?

Switching to an online registration allows you to:

1. Save a spot in classes that fill up (instead of first come first served)
2. No longer need your ISU Card to check in to fitness classes
3. Receive notifications about class cancellations and other updates
4. Help us better track our classes to tailor our offerings to your interests
5. Overall have a more convenient and better experience